Spridz makes it easy for you to know what your customers think of your business.
Spridz uses a Widget with a simple link to a snippet of code that is pasted in the footer of your emails, messages or helpdesk systems.
In one click, your customers leave their satisfaction ratings and feedback about your business which triggers real-time actionable insights.
Customizing your feedback page is quick and easy, and you can make your page as appealing as you like.
Changing items such as messaging, fonts, backgrounds and logos, is straightforward.
Log in to your personal Spridz.com account and gain insight into your organization’s strengths and weaknesses.
You will have a dashboard view of all your client satisfaction rating scores. The data is collected and updated automatically. Build and monitor use cases, and watch your scores soar!
Managers have access to individual employees scores. Keeping an eye on team members that excel, and those that require areas for improvement?
Using gamification via a leaderboard, turn your teams into units that learn from one another, and collectively aim to bring out the best in each other.
Everything starts with better communication
Unless you have 100% customer satisfaction...you must improve
Easily print our interactive reports and use these reports to acknowledge your organization's performance and discuss areas of improvement during business meetings.
Encourage teamwork to deliver exceptional customer experiences. Motivate your team in friendly competition with fun contests using our gamified real-time leaderboards. Challenge individuals to improve their scores month to month, and celebrate success by establishing rewardable team goals.
Stay engaged with your customers. Collect customer feedback and improve your CX accordingly. Learn more about the needs and desires of your customers.
Design your comments page to reflect your organization’s brand. We’ve made it easy to adhere to your corporate style guide, so you can provide a consistent and seamless experience for your customers.
Get all the important data you need to improve your team performance. Easy tracking, visualized insights and a measure of your customer happiness.
Spridz believes in simplicity. We only show you the data you need, in neatly designed reports. Data visualization is our priority, and we avoid displaying any irrelevant information. Less is more!